Terms of Use

www.captainbattery.gr is the online store for the sale of products via the Internet operated by the company “CAPTAIN BATTERY – PAPADOPOULOS KONSTANTINOS,” based at 18 Kyprou Street, Kounelia, 124 61, Chaidari, Attica, Greece (VAT No: ******** / Tax Office: ********* / G.E.MI. No: *********). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of CAPTAIN BATTERY – PAPADOPOULOS KONSTANTINOS, located at www.captainbattery.gr.

Please ensure that you agree with the following terms and conditions as your continued use and browsing of the www.captainbattery.gr website implies your explicit and unconditional consent to them.

1. Contract Terms

CAPTAIN BATTERY – PAPADOPOULOS KONSTANTINOS reserves the right to unilaterally modify or renew these terms and conditions for transactions conducted through its online store, according to its needs and customary business practices. The company undertakes the obligation to inform users of any modifications or changes via the website of the online store. It is clarified that any changes do not affect orders already placed.

2. Provided Information & Products

The company is committed to the quality, completeness, and accuracy of the information presented on its website, both regarding the precise details provided and the services offered through its online store, subject to any technical or typographical errors that may have occurred unintentionally or due to downtime of the website caused by force majeure.

3. Limitation of Liability

The company is not liable to customers/users for any damages that may result from the execution or non-execution of their order. It also reserves the right concerning delivery times in cases of force majeure. The online store does not guarantee product availability but ensures timely notification of unavailability and refund if payment has been made. The store bears no responsibility for any legal, civil, or criminal claims nor for any damages (e.g., loss of profits, data, or other consequential damages) resulting from the website’s use or inability to provide services/information, or from unauthorized third-party interventions. Every effort is made to ensure high-quality services, but we cannot guarantee uninterrupted website operation or absence of human errors in pricing or product descriptions. Please report any unusually low or high product prices before placing an order at info@captainbattery.gr or call 210 582 2526.

4. Intellectual Property Rights

All content of this website, including images, graphics, photographs, texts, and services, is the intellectual property of the company and is protected by Greek, EU, and international laws. Any copying, analog/digital recording, distribution, processing, derivative creation, or misleading use regarding the provider is prohibited. Any use of the content for commercial or other purposes is allowed only with prior written permission. Trademarks, logos, and distinguishing marks related to the company and affiliated third parties are also protected by relevant laws.

5. User Responsibility

Users agree not to use the online store to post or transmit any content that is illegal, harmful, threatening, abusive, defamatory, vulgar, obscene, or otherwise objectionable; violates privacy; expresses discrimination; harms minors; violates intellectual property or other proprietary rights; contains viruses or other code intended to damage or disrupt software/hardware; or otherwise violates Greek or EU law. Users may not harass others or collect/store personal data of other users without consent.

6. Security

The company acknowledges the importance of personal data security and uses advanced technology and methods to ensure maximum protection. All information related to your personal data and transactions is secure and confidential.

7. Personal Data Protection

When visiting the site and placing orders or communicating with the company, you may be asked to provide personal information (e.g., name, profession, email). These are solely used for ensuring proper service operation and will not be shared with third parties (except as required by law). Data may be disclosed to judicial or other authorities only with lawful requests. Users can request information or object to further processing by contacting info@captainbattery.gr.

8. Order Cancellation Policy

If your electronic order has been completed, you may cancel it within 24 hours by calling 210 582 2526 or emailing info@captainbattery.gr, and one of our representatives will handle your request.

9. Product Return Policy

You may return products only in the case of a proven defect caused by the company and within 20 days of receipt. Returns are accepted only if products are unused and in their original condition.

10. European Alternative Dispute Resolution

Directive 2013/11/EU, recently integrated into Greek law (Joint Ministerial Decision 70330/2015), allows for the online resolution of consumer disputes via Alternative Dispute Resolution across the EU.