Personal data

Our company fully respects your personal data and complies with the General Data Protection Regulation (GDPR – EU 2016/679). Below we outline how we collect, process, and protect your personal information through our online store.

✅ What Data We Collect

When you use our services, we may collect the following data:

• Full name

• Phone number

• Email address

• Shipping and billing address

• Invoice/payment details

• Order history

• IP address and browsing data (via cookies)

🎯 Purpose of Processing

We collect and process personal data for the following reasons:

• Fulfilling and shipping orders

• Invoicing and accounting purposes

• Customer support

• Improving our services

• Sending newsletters or promotions (only with consent)

🔒 Data Protection

We store your personal data securely and take appropriate technical and organizational measures to prevent unauthorized access, alteration, or disclosure.

🧾 Data Retention

We retain your personal data only for as long as necessary for the purposes of order completion and for legal requirements (e.g. tax obligations).

👤 Your Rights

Under the GDPR, you have the following rights:

• Access to your personal data

• Rectification or deletion

• Restriction or objection to processing

• Data portability

• Withdrawal of consent at any time

To exercise your rights, please contact us at info@captainbattery.gr.